DearFlip 3D Flipbook WordPress Plugin – Lite FAQs:
Thanks for using DearFlip 3D Flipbook plugin – lite edition, on your WordPress site. This page is intended for lite users that are using the lite edition and checking the features of DearFlip WordPress flipbook plugin. Please go through the FAQs that occur during using the lite version.
If this FAQs doesn’t solve your query and issues, please contact using the official WordPress support page or use the button below:
Case 1: No Loading Icon + Long Message:
If you see the loading message and don’t see a loading icon. Then the issue is related to code execution.
- Cause A – Other plugin error: DearFlip uses jQuery to start the plugin and if other jQuery plugins cause any errors, the execution of DearFlip is also disturbed. The flipbook never advances further and is stuck at the initial loading message. Check your Browser console (CTRL + SHIFT + I) and make sure there are no errors.
- Cause B – WordPress 5.5 update: This is similar to cause A. With WordPress 5.5, jQuery got updated and many other plugins failed, and that results in cause A. So check your Browser console (CTRL + SHIFT + I) and make sure there are no errors.
- Cause C – DearFlip error: Check your Browser console (CTRL + SHIFT + I) and make sure there are no errors. If the error displayed is from dflip.min.js then report it using the contact lite support button below.
Case 2: Loading Icon + Loading Message:
This is a normal case and the messages are displayed as the resources and files are loaded.
Case 3: Loading stuck at certain Message:
This happens when the related file for loading is missing or inaccessible. For the best results, we recommend using(hosting) the files from the same domain. Check your Browser console (CTRL + SHIFT + I) and make sure there are no errors. If there are errors please report it using the contact lite support button below.
Case 4: Cannot access File:
Make sure the file is accessible. Try opening the link in browser opening a new tab and inserting the PDF URL – see if it opens. Make sure it opens.
- Cause A – File is not available: Filename is mistaken or not added at all.
- Cause B – CORS Issue: This happens a lot when users don’t understand what files access means in the modern web. PDF files are not accessible from one domain to another just like that. They require permission. You need to set proper CORS permission into the domain where the PDF files exist, so that your domain can access it. NOTE: PDF files from online file-sharing servers like Google Drive, One Drive, Dropbox cannot be configured for CORS access. They won’t allow it.
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